The importance of technology in current banking industries
The following points prove the
importance of technology in banking industry:
The Banking sector in current world
has experienced a rapid transformation. Due to the advent of technology and
automation there is a new trend in the banking system. The advancement in
technology and introduction of information technology played a significant role
in improving the services in the industry.
Electronic banking is giving
competitive advantage to the banks. Online electronics banking, mobile banking
and internet banking are just a few examples.
1.
Tele banking:
Telephone banking is a service
provided by a banks and financial institution where customer performs their
transaction, over the telephone. Banking carried out over computer network is
called telephone banking.
It represents conducting financial
transactions using computer and a telephone. Banking carried out over computer
network is called as Tele banking. Most telephone banking services use an
automated phone answering system. This technology facilitates to call the bank
and give order to a bank computer for carrying out of operation under your
account.
2.
Automated Teller Machine:
An automated teller machine is a
computerized device that provides access for financial transaction in a public
place. The customer can have access to his bank account to make cash
withdrawals and check balances. Apart from these functions ATM facilitates to
transfer money from one account to another and can request for a cheque book.
3.
SMS banking:
SMS banking is a technology-enabled
service offered by banks to its customers. They permit the customers to operate
banking services over mobile phones using SMS messages. SMS banking is more
advantageous than Internet banking because people carry mobile phones
everywhere. SMS banking reduces the distances between banks and the customers.
4.
Debit cards:
A Debit card is a plastic card with
a magnetic strip that can be used by a consumer as a means of payment. Unlike a
credit card, there is no line of credit; the debit card is linked to the
account.
Funds charged to a debit card are
directly deducted from the bank account it is associated with. It is card that
provides an alternative payment method to cash for making purchases. It can
also be called as electronic cheque.
5.
Credit card:
Credit card is a plastic card with a
magnetic strip authorised to purchase upto a predetermined amount i.e. a credit
limit. Banks issue it to their customers to enable them to purchase on credit.
These cards store the information relating to customers account.
6.
Internet Banking:
Internet banking means conducting
financial transaction through a website. Internet banking is also known as
online banking. In Internet banking consumers have an access to their account
through a server.
Internet banking is also known as
virtual, cyber, net, interactive, or web banking. It provides various services
like online trading, online bill payment, shop online etc. Rapid growth in the
number of Internet connection and user has opened up a large market for
internet banking. Consumer can operate their bank account from anywhere in the
world from any personal computer at any time with an internet connection.
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